There are no silly questions

At our company, we specialize in organizing successful events. We believe it is essential to ensure that the product and participants are well-matched, and so we take great care in presenting the best solutions to meet your needs.

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We may even decline to host an event if we feel it is not suitable for the occasion, location, or participants. We are always here to assist you in choosing the perfect game.

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We guarantee that you will have a good experience, no matter which edition you choose.

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If you want something extra, you can go with the plus edition. If you want to bring down the price, you can choose the light edition.

Most customers choose the standard edition.

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Feel free to contact us at +45 71 99 81 81 or book a meeting using the link provided.

Yes! If you have a particular interest in a specific offer for your event, please feel free to contact us at hello@virtualteambuilding.eu or call us at +45 71 99 81 81.

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Alternatively, you can complete the form on our website. We will send you an offer via email that can be easily shared with colleagues via electronic means or printed out if necessary for a meeting.

We are aware that the event sometimes is a surprise.

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Will it be relevant to contact you by telephone, we always try to call your mobile/direct number first. If a colleague answers the phone, we never say where we are calling from.

No, all inquiries are completely non-binding, and of course, you do not commit to anything before you choose to order.

We usually don't attend in-person meetings, but we'd be happy to discuss the games with you over the phone or organize an online meeting.

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You're always welcome to contact us. If there are multiple decision-makers, we can mark a date on the calendar for you to meet at a specific time. This way, we can provide more information about the games and update you on their progress during the phone call.

Virtualteambuilding.eu is owned by Lykke & Co A/S, a Danish company that has conducted over 4,500 events during its 15 years of business.

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We facilitate unique virtual team building events that strengthen relationships between colleagues whilst enhancing their cooperation and communication skills, in the process.

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We are based in Odense, Denmark – which is also the hometown of the fairytale author Hans Christian Andersen and our games are just as intriguing as his stories. All our events are conducted LIVE from inside of our own building, where we have various sets such as police stations, forensics labs, an interrogation room and many more.

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All our games are owned and developed by us and we do not use subcontractors.

At our company, we prioritize the environment and climate by consistently working towards reducing energy consumption and implementing various measures.

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We also actively engage in the UN's 17 Global Goals and regularly monitor our progress. If you're interested in learning more about our efforts to combat climate change, please visit our page here. (link?)

We are based in Odense, Denmark.

If you want to order, you can call +45 71 99 81 81 or send an email to hello@virtualteambuilding.eu

If we are required to become a supplier for you, we are willing to discuss signing a code of conduct, adhering to special supplier conditions, or any other necessary agreements. We are open to this dialogue, as long as the requirements are reasonable and proportional to the number of events involved.

You have different cancellation options depending on how much time there is until the event. Please refer to our terms and conditions for further information on the available cancellation options.

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Please note that we differentiate between cancelling the event entirely or simply moving the date.

All our games are available in English.

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However, most meeting platforms have features that can help participants who experience difficulties understanding English. See the options for Interpreter and subtitles here.

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We are located in Denmark – and therefore we also offer all our games in Danish. If you are interested in our Danish versions – please visit our Danish site www.lykkeco.dk.

Everything takes place LIVE. At the agreed starting time, our facilitators are ready to greet you and your team in our virtual meeting room and will be present throughout the entire process.

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Everything we say and do is LIVE. Nothing is pre-recorded.

We will facilitate everything and guide you throughout the entire game.

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Besides a computer with internet access and webcam, there is no preparation or downloading needed from the participants.

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We typically use Zoom, Teams or Google Meet as a platform for the event.

We facilitate everything from start to finish.

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Regardless of the selected edition participants will always have a facilitator who leads the entire game.

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For events with many participants and/or in plus editions we'll provide several facilitators that will attend and assist in the game and/or act as a backup with technical aspects, team division etc.

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After booking the event you can sit back and relax.

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We will plan all the details and take care of the whole event from start to finish. Once we get started, there is nothing you need to do. You can participate on equal terms with your colleagues.

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If you would like to obtain credit, then credit approved customers can pay at a later date with the following administration fees:

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Event date +30 days : +70 eur excl. VAT

Event date +60 days : +130 eur excl. VAT

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See more in our terms and conditions.